{"1. Select Inquiry Scenario":"1. 选择咨询场景","2. Custom Variables":"2. 自定义变量","3. Response Tone":"3. 回复语气","Abandoned Cart Customer Reply":"弃购购物车客户回复","Angry customer threatening to open a bank dispute or credit card chargeback.":"愤怒的客户威胁要发起银行争议或信用卡拒付。","B2B & Partnerships":"B2B与合作伙伴","Back in Stock Alert":"到货提醒","Chargeback / Dispute Threat":"拒付 / 争议威胁","Copied All!":"已全部复制！","Copied!":"已复制！","Copy Body":"复制正文","Copy Full Email":"复制完整邮件","Copy Subject":"复制主题","Customer Name":"客户姓名","Customer asking for a custom promo code or past sale price matching.":"客户要求提供专属优惠码，或匹配过去的促销价格。","Customer asking for an update on their order status or tracking details.":"客户询问订单状态或物流跟踪详情的最新情况。","Customer complaining about a delayed delivery or carrier bottleneck.":"客户投诉配送延迟或承运商运输受阻。","Customer ordered the wrong size and wants to exchange it.":"客户购买了错误的尺码，希望换货。","Customer received a package with damaged or malfunctioning items.":"客户收到的包裹中有损坏或无法正常使用的商品。","Customer wanting to return an item for a full refund.":"客户希望退货并获得全额退款。","Damaged or Defective Item":"商品损坏或有缺陷","Discount / Promo Code Inquiry":"折扣 / 优惠码咨询","Download .TXT":"下载.TXT","Email Body":"邮件正文","Empathetic ❤️":"富有同理心 ❤️","Fill in details to personalize the email template.":"填写详细信息，让邮件模板更个性化。","Firm / Policy 🛡️":"坚定／遵循政策 🛡️","Friendly 🌟":"友好 🌟","Influencer / Ambassador Inquiry":"网红 / 品牌大使咨询","Late Shipping / Delay Apology":"发货延迟 / 延误致歉","Notifying a customer that a previously sold-out item is available again.":"通知客户之前售罄的商品现已重新有货。","Order #":"订单号","Orders & Shipping":"订单与配送","Product Name":"产品名称","Professional 👔":"专业 👔","Promo / Discount Code":"促销／折扣码","Refund & Return Request":"退款与退货请求","Replying to a customer asking a question about items left in their cart.":"回复客户关于购物车中待购商品的疑问。","Responding to a boutique or retailer asking for wholesale pricing.":"回复精品店或零售商的批发价格咨询。","Responding to a content creator or influencer requesting free product.":"回复内容创作者或网红索取免费商品的请求。","Returns & Claims":"退货与索赔","Rewarding a repeat or high-value customer with exclusive appreciation.":"为回头客或高价值客户提供专属礼遇以示感谢。","Sales & Marketing":"销售与营销","Select a customer inquiry scenario below, customize store & order details, and instantly generate copy-paste ready email responses with custom tones.":"选择下方的客户咨询场景，自定义店铺和订单详情，即时生成可复制粘贴并采用自定义语气的邮件回复。","Shopify & E-Commerce Customer Support Kit":"Shopify和电子商务客户支持工具包","Store Name":"店铺名称","Subject Line":"主题行","Support Email":"支持邮箱","Tone:":"语气：","Tracking URL":"跟踪网址","VIP Customer Thank You & Gift":"VIP客户致谢与礼品","Where Is My Order? (WISMO)":"我的订单在哪里？（WISMO）","Wholesale & B2B Inquiry":"批发与B2B咨询","Wrong Size / Exchange Request":"尺码错误 / 换货请求","empathetic":"富有同理心","firm":"坚定","friendly":"友好","professional":"专业"}