{"1. Select Inquiry Scenario":"1. 選擇詢問情境","2. Custom Variables":"2. 自訂變數","3. Response Tone":"3. 回覆語氣","Abandoned Cart Customer Reply":"購物車遺留商品客戶回覆","Angry customer threatening to open a bank dispute or credit card chargeback.":"憤怒的客戶威脅要向銀行提出爭議款申訴或信用卡退單。","B2B & Partnerships":"B2B與合作夥伴","Back in Stock Alert":"補貨通知","Chargeback / Dispute Threat":"信用卡退單／爭議款威脅","Copied All!":"全部已複製！","Copied!":"已複製！","Copy Body":"複製內文","Copy Full Email":"複製完整電子郵件","Copy Subject":"複製主旨","Customer Name":"顧客姓名","Customer asking for a custom promo code or past sale price matching.":"客戶要求專屬促銷碼或比照過去的優惠價格。","Customer asking for an update on their order status or tracking details.":"客戶詢問訂單狀態或追蹤詳細資訊的最新進度。","Customer complaining about a delayed delivery or carrier bottleneck.":"客戶抱怨配送延遲或物流商運輸受阻。","Customer ordered the wrong size and wants to exchange it.":"客戶訂錯尺寸並想要換貨。","Customer received a package with damaged or malfunctioning items.":"客戶收到的包裹內有損壞或故障的商品。","Customer wanting to return an item for a full refund.":"客戶想退回商品並取得全額退款。","Damaged or Defective Item":"商品損壞或瑕疵","Discount / Promo Code Inquiry":"折扣／促銷碼詢問","Download .TXT":"下載.TXT","Email Body":"電子郵件內文","Empathetic ❤️":"同理 ❤️","Fill in details to personalize the email template.":"填寫詳細資料，讓電子郵件範本更符合個人需求。","Firm / Policy 🛡️":"堅定／政策 🛡️","Friendly 🌟":"親切 🌟","Influencer / Ambassador Inquiry":"網紅／品牌大使詢問","Late Shipping / Delay Apology":"配送延遲／延誤致歉","Notifying a customer that a previously sold-out item is available again.":"通知客戶先前售罄的商品已重新供貨。","Order #":"訂單 #","Orders & Shipping":"訂單與配送","Product Name":"產品名稱","Professional 👔":"專業 👔","Promo / Discount Code":"促銷／折扣碼","Refund & Return Request":"退款與退貨要求","Replying to a customer asking a question about items left in their cart.":"回覆客戶對購物車中遺留商品的詢問。","Responding to a boutique or retailer asking for wholesale pricing.":"回覆精品店或零售商的批發價格詢問。","Responding to a content creator or influencer requesting free product.":"回覆要求免費商品的內容創作者或網紅。","Returns & Claims":"退貨與申訴","Rewarding a repeat or high-value customer with exclusive appreciation.":"以專屬心意回饋回購客戶或高價值客戶。","Sales & Marketing":"銷售與行銷","Select a customer inquiry scenario below, customize store & order details, and instantly generate copy-paste ready email responses with custom tones.":"選擇下方的顧客詢問情境，自訂商店與訂單詳細資料，立即產生可直接複製貼上的電子郵件回覆，並套用自訂語氣。","Shopify & E-Commerce Customer Support Kit":"Shopify與電子商務客服工具組","Store Name":"商店名稱","Subject Line":"主旨列","Support Email":"客服電子郵件","Tone:":"語氣：","Tracking URL":"追蹤網址","VIP Customer Thank You & Gift":"VIP客戶致謝與贈禮","Where Is My Order? (WISMO)":"我的訂單在哪裡？（WISMO）","Wholesale & B2B Inquiry":"批發與B2B詢問","Wrong Size / Exchange Request":"尺寸錯誤／換貨要求","empathetic":"富有同理心","firm":"堅定","friendly":"親切","professional":"專業"}