{"[Order #]":"[Broj porudžbine]","[Store Name]":"[Naziv prodavnice]","[Tracking Link]":"[Link za praćenje]","{0} is back — thank you for waiting":"{0} je ponovo dostupan — hvala vam na strpljenju","{0}: Back in Stock - Limited Quantity":"{0}: Ponovo na stanju – ograničena količina","1. Select Inquiry Scenario":"1. Izaberite scenario upita","2. Custom Variables":"2. Prilagođene promenljive","3. Response Tone":"3. Ton odgovora","A special thank you from {0} 👑":"Posebna zahvalnica od {0} 👑","Abandoned Cart Customer Reply":"Odgovor kupcu o napuštenoj korpi","About a discount on your {0} order":"Popust za vašu porudžbinu {0}","Angry customer threatening to open a bank dispute or credit card chargeback.":"Ljut kupac preti pokretanjem bankarskog spora ili povraćaja sredstava putem kreditne kartice.","Assistance with your damaged item from order {0} - {1}":"Pomoć u vezi sa oštećenim artiklom iz porudžbine {0} - {1}","B2B & Partnerships":"B2B i partnerstva","Back in Stock Alert":"Obaveštenje o ponovnoj dostupnosti","Can we help you decide on {0}?":"Možemo li vam pomoći da odlučite u vezi sa artiklom {0}?","Chargeback / Dispute Threat":"Pretnja povraćajem sredstava / sporom","Collaboration Enquiries - {0} Criteria":"Upiti za saradnju – kriterijumi: {0}","Collaboration inquiry with {0}":"Upit za saradnju sa {0}","Copied All!":"Sve je kopirano!","Copied!":"Kopirano!","Copy Body":"Kopiraj sadržaj","Copy Full Email":"Kopiraj celu e-poruku","Copy Subject":"Kopiraj predmet","Customer asking for a custom promo code or past sale price matching.":"Kupac traži prilagođeni promotivni kôd ili usklađivanje sa ranijom prodajnom cenom.","Customer asking for an update on their order status or tracking details.":"Kupac traži informacije o statusu porudžbine ili detaljima praćenja.","Customer complaining about a delayed delivery or carrier bottleneck.":"Kupac se žali na kašnjenje isporuke ili zastoj kod dostavljača.","Customer Name":"Ime kupca","Customer ordered the wrong size and wants to exchange it.":"Kupac je poručio pogrešnu veličinu i želi zamenu.","Customer received a package with damaged or malfunctioning items.":"Kupac je primio paket sa oštećenim ili neispravnim artiklima.","Customer Support Inquiry - {0}":"Upit korisničkoj podršci – {0}","Customer wanting to return an item for a full refund.":"Kupac želi da vrati artikal i dobije puni povraćaj novca.","Damage Claim for Order {0} - {1}":"Zahtev zbog oštećenja za porudžbinu {0} - {1}","Damage Report Received: Order {0}":"Primljen izveštaj o oštećenju: porudžbina {0}","Damaged or Defective Item":"Oštećen ili neispravan artikal","Dear {0},\n\nThank you for contacting {1} regarding a refund for order {2}.\n\nReturns are accepted within {3} days of delivery on items in original, unused condition. To proceed, please confirm by reply:\n1. The item or items you wish to return.\n2. Your preferred resolution — refund to the original payment method, or store credit.\n\nWe will then send a return label and instructions. Refunds are processed within 3-5 business days of the item arriving with us.\n\nSincerely,\nReturns Department\n{4} ({5})":"Poštovani/a {0},\n\nHvala što ste kontaktirali {1} u vezi sa povraćajem novca za porudžbinu {2}.\n\nPovraćaj je moguć u roku od {3} dana od isporuke za artikle u originalnom, nekorišćenom stanju. Da biste nastavili postupak, odgovorite i potvrdite:\n1. Artikal ili artikle koje želite da vratite.\n2. Željeno rešenje — povraćaj novca na prvobitni način plaćanja ili kredit za kupovinu u prodavnici.\n\nNakon toga ćemo poslati nalepnicu za povraćaj i uputstva. Povraćaji novca obrađuju se u roku od 3-5 radnih dana od prijema artikla.\n\nSrdačan pozdrav,\nOdeljenje za povraćaj robe\n{4} ({5})","Dear {0},\n\nThank you for contacting {1} regarding an exchange for {2} from order {3}.\n\nWe have confirmed availability of {4}. To process the exchange, please reply with:\n1. Confirmation of your shipping address.\n2. Confirmation that the original item is unworn and in original packaging.\n\nWe will reserve {5} for {6} days and dispatch it once the original item is in transit back to us. Exchange shipping is complimentary.\n\nSincerely,\nExchange Team\n{7} ({8})":"Poštovani/a {0},\n\nHvala što ste kontaktirali {1} u vezi sa zamenom artikla {2} iz porudžbine {3}.\n\nPotvrdili smo da je {4} dostupan. Da bismo obradili zamenu, odgovorite sa:\n1. Potvrdom adrese za dostavu.\n2. Potvrdom da originalni artikal nije nošen i da je u originalnom pakovanju.\n\nRezervisaćemo {5} na {6} dana i poslati ga čim originalni artikal bude na putu ka nama. Dostava pri zameni je besplatna.\n\nSrdačan pozdrav,\nTim za zamene\n{7} ({8})","Dear {0},\n\nThank you for contacting {1} regarding order {2}.\n\nWe are pleased to confirm that your shipment is en route. Below is your dedicated tracking link:\n{3}\n\nPlease allow 24-48 hours for the carrier to update full scan checkpoints. If your delivery exceeds our estimated transit window, please let us know.\n\nSincerely,\nCustomer Support\n{4} ({5})":"Poštovani/a {0},\n\nHvala što ste kontaktirali {1} u vezi sa porudžbinom {2}.\n\nSa zadovoljstvom potvrđujemo da je vaša pošiljka na putu. U nastavku je vaš namenski link za praćenje:\n{3}\n\nSačekajte 24-48 sati da prevoznik ažurira sve tačke skeniranja. Ako isporuka prekorači našu procenu vremena transporta, obavestite nas.\n\nSrdačan pozdrav,\nKorisnička podrška\n{4} ({5})","Dear {0},\n\nThank you for notifying us that {1} arrived damaged in order {2}.\n\nTo open a claim with our carrier and dispatch your replacement, please reply with photographs of the following:\n1. The damaged item itself.\n2. The outer shipping box, including any visible impact.\n3. The shipping label.\n\nOn receipt we will issue a replacement or a full refund, whichever you prefer. The damaged item does not need to be returned.\n\nSincerely,\nCustomer Support\n{3} ({4})":"Poštovani/a {0},\n\nHvala što ste nas obavestili da je {1} stigao oštećen u porudžbini {2}.\n\nDa bismo podneli zahtev našem prevozniku i poslali zamenu, odgovorite fotografijama sledećeg:\n1. Samog oštećenog artikla.\n2. Spoljašnje kutije za slanje, uključujući sva vidljiva oštećenja od udarca.\n3. Nalepnice za slanje.\n\nPo prijemu ćemo poslati zamenu ili izvršiti puni povraćaj novca, prema vašem izboru. Oštećeni artikal ne morate da vraćate.\n\nSrdačan pozdrav,\nKorisnička podrška\n{3} ({4})","Dear {0},\n\nThank you for your continued custom with {1}.\n\nIn recognition of your order history, your account has been upgraded to VIP status. This includes:\n1. Code {2} for 20% off your next order.\n2. Early access to new releases and seasonal sales.\n3. Priority handling on any support enquiry.\n\nNo action is required on your part; the benefits are active on your account.\n\nSincerely,\nCustomer Relations\n{3} ({4})":"Poštovani/a {0},\n\nHvala vam što i dalje kupujete kod {1}.\n\nNa osnovu istorije vaših porudžbina, vaš nalog je unapređen na VIP status. On obuhvata:\n1. Kod {2} za 20% popusta na sledeću porudžbinu.\n2. Rani pristup novim proizvodima i sezonskim rasprodajama.\n3. Prioritetnu obradu svih upita korisničkoj podršci.\n\nNije potrebno da preduzmete bilo šta; pogodnosti su aktivne na vašem nalogu.\n\nSrdačan pozdrav,\nOdnosi sa korisnicima\n{3} ({4})","Dear {0},\n\nThank you for your enquiry regarding a discount on your {1} order.\n\nWe are pleased to offer you code {2}, valid for 10% off a single order. This code may be applied at checkout and cannot be combined with other active promotions.\n\nOur current promotions are listed on our website, and subscribers to our mailing list receive advance notice of seasonal sales.\n\nSincerely,\nCustomer Support\n{3} ({4})":"Poštovani/a {0},\n\nHvala na upitu u vezi sa popustom za vašu porudžbinu {1}.\n\nSa zadovoljstvom vam nudimo kod {2}, koji donosi 10% popusta na jednu porudžbinu. Kod možete primeniti pri plaćanju i ne može se kombinovati sa drugim aktivnim promocijama.\n\nAktuelne promocije navedene su na našem veb-sajtu, a pretplatnici na našu mailing listu unapred dobijaju obaveštenja o sezonskim rasprodajama.\n\nSrdačan pozdrav,\nKorisnička podrška\n{3} ({4})","Dear {0},\n\nThank you for your interest in carrying {1} products in your store! We are always excited to partner with quality retailers.\n\nTo help us evaluate a potential wholesale partnership, please provide the following details:\n1. Store / Business Name & Website.\n2. Physical store location(s) or online domain.\n3. Estimated opening order volume & target launch timeline.\n\nOnce received, our B2B sales team will send over our line sheet, minimum order quantities (MOQs), and wholesale pricing tier schedule.\n\nSincerely,\nB2B Sales Team\n{2} ({3})":"Poštovani/a {0},\n\nHvala na interesovanju da u svojoj prodavnici ponudite proizvode {1}! Uvek nam je drago da sarađujemo sa kvalitetnim prodavcima.\n\nDa biste nam pomogli da procenimo potencijalnu veleprodajnu saradnju, pošaljite sledeće podatke:\n1. Naziv prodavnice / preduzeća i veb-sajt.\n2. Lokaciju fizičke prodavnice ili onlajn domen.\n3. Procenjeni obim početne porudžbine i planirani rok za početak prodaje.\n\nKada primimo podatke, naš B2B prodajni tim poslaće vam katalog proizvoda, minimalne količine za poručivanje (MOQ) i raspored veleprodajnih cenovnih nivoa.\n\nSrdačan pozdrav,\nB2B prodajni tim\n{2} ({3})","Dear {0},\n\nThank you for your patience while order {1} is in transit.\n\nWe have been notified by the carrier of a temporary delay affecting deliveries in your area. You can monitor the real-time status of your package here:\n{2}\n\nWe apologize for any inconvenience caused. We are keeping a close watch on your package until it is delivered.\n\nSincerely,\nCustomer Relations\n{3} ({4})":"Poštovani/a {0},\n\nHvala na strpljenju dok je porudžbina {1} u transportu.\n\nPrevoznik nas je obavestio o privremenom kašnjenju koje utiče na isporuke u vašem području. Status paketa u realnom vremenu možete pratiti ovde:\n{2}\n\nIzvinjavamo se zbog eventualnih neprijatnosti. Pažljivo pratimo vaš paket do isporuke.\n\nSrdačan pozdrav,\nOdnosi sa korisnicima\n{3} ({4})","Dear {0},\n\nWe received your message regarding order {1} and understand your deep frustration. We take your concerns extremely seriously and want to resolve this issue directly with you right now—without the hassle and weeks of delay involved in a formal bank dispute.\n\nOpening a credit card chargeback can freeze resolution funds for 30-90 days. Instead, we are prepared to resolve your order immediately today.\n\nPlease let us know your preferred choice:\n1. An immediate full refund directly back to your original payment method today.\n2. A free replacement order shipped via expedited express.\n\nPlease reply to this email directly so we can issue your refund or replacement immediately.\n\nSincerely,\nExecutive Customer Support\n{2} ({3})":"Poštovani/a {0},\n\nPrimili smo vašu poruku u vezi sa porudžbinom {1} i razumemo koliko ste zbog svega frustrirani. Vaše nedoumice shvatamo veoma ozbiljno i želimo da rešimo problem direktno sa vama odmah — bez komplikacija i višenedeljnog čekanja koje nosi formalni spor sa bankom.\n\nPokretanje povraćaja sredstava putem kreditne kartice može blokirati sredstva za rešavanje slučaja na 30-90 dana. Umesto toga, spremni smo da vašu porudžbinu rešimo odmah, danas.\n\nRecite nam šta birate:\n1. Trenutni puni povraćaj novca na prvobitni način plaćanja, danas.\n2. Besplatna zamenska porudžbina poslata ubrzanom ekspresnom dostavom.\n\nOdgovorite direktno na ovu e-poruku kako bismo odmah izvršili povraćaj novca ili poslali zamenu.\n\nSrdačan pozdrav,\nIzvršna korisnička podrška\n{2} ({3})","Dear {0},\n\nWe were looking through our recent store activity and noticed that you have been one of our most loyal supporters at {1}. We wanted to personally reach out and express our heartfelt appreciation!\n\nAs a token of our gratitude, we've unlocked exclusive VIP status for your account along with a private discount code {2} valid for 20% off your next order.\n\nThank you for being such an incredible part of our store community. We are honored to serve you!\n\nWith sincere gratitude,\nFounder & Team\n{3}":"Poštovani/a {0},\n\nPregledali smo nedavne aktivnosti u prodavnici i primetili da ste jedan od naših najvernijih kupaca u {1}. Želeli smo lično da vam se obratimo i izrazimo iskrenu zahvalnost!\n\nKao znak zahvalnosti, aktivirali smo ekskluzivni VIP status na vašem nalogu, zajedno sa privatnim kodom za popust {2}, koji donosi 20% popusta na sledeću porudžbinu.\n\nHvala što ste tako važan deo naše zajednice kupaca. Čast nam je da vas uslužujemo!\n\nUz iskrenu zahvalnost,\nOsnivač i tim\n{3}","Dear {0},\n\nWe've read your message about order {1}, and we're genuinely sorry it has reached this point. You should not have had to chase us, and we'd like to put it right ourselves rather than have you wait on a bank.\n\nWe can act today. Whichever you prefer:\n1. A full refund to your original payment method, issued immediately.\n2. A replacement order, shipped express at no cost.\n\nJust reply with the one you want — a single word is enough — and we'll do it the same day. A bank dispute would take 30-90 days to reach the same place.\n\nSincerely,\nExecutive Customer Support\n{2} ({3})":"Poštovani/a {0},\n\nPročitali smo vašu poruku o porudžbini {1} i iskreno nam je žao što je situacija došla dovde. Niste morali da nas jurite, a želeli bismo da sami ispravimo problem, umesto da čekate banku.\n\nMožemo da postupimo danas. Izaberite šta vam više odgovara:\n1. Trenutni puni povraćaj novca na prvobitni način plaćanja.\n2. Zamenska porudžbina poslata ekspresnom dostavom bez troškova.\n\nSamo odgovorite opcijom koju želite — dovoljna je jedna reč — i rešićemo to istog dana. Sporu sa bankom bilo bi potrebno 30-90 dana da dovede do istog ishoda.\n\nSrdačan pozdrav,\nIzvršna korisnička podrška\n{2} ({3})","Dear {0},\n\nYou requested notification when {1} became available again at {2}. We are writing to confirm that it is now back in stock.\n\nYou may place your order at:\n{3}\n\nCode {4} has been applied to your account in recognition of the wait. Stock is limited and is allocated on a first-come basis.\n\nSincerely,\nCustomer Support\n{5} ({6})":"Poštovani/a {0},\n\nZatražili ste obaveštenje kada {1} ponovo bude dostupan na {2}. Obaveštavamo vas da je sada ponovo na stanju.\n\nPorudžbinu možete napraviti na:\n{3}\n\nKod {4} je dodat na vaš nalog kao znak zahvalnosti za čekanje. Količine su ograničene i dodeljuju se po redosledu poručivanja.\n\nSrdačan pozdrav,\nKorisnička podrška\n{5} ({6})","Dear {0},\n\nYour recent selection at {1}, including {2}, remains saved in your cart.\n\nIf you have questions regarding sizing, materials, delivery timeframes, or payment options, our team is available to assist. You may reply directly to this message.\n\nYour cart can be completed at any time at {3}. Please note that items are not reserved and remain subject to availability.\n\nSincerely,\nCustomer Support\n{4} ({5})":"Poštovani/a {0},\n\nVaš nedavni izbor na {1}, uključujući {2}, i dalje je sačuvan u korpi.\n\nAko imate pitanja o veličinama, materijalima, rokovima isporuke ili opcijama plaćanja, naš tim vam stoji na raspolaganju. Možete direktno odgovoriti na ovu poruku.\n\nKupovinu iz korpe možete završiti u bilo kom trenutku na {3}. Imajte u vidu da artikli nisu rezervisani i da njihova dostupnost može da se promeni.\n\nSrdačan pozdrav,\nKorisnička podrška\n{4} ({5})","Discount / Promo Code Inquiry":"Upit o popustu / promotivnom kôdu","Discount Enquiry - {0}":"Upit o popustu – {0}","Download .TXT":"Preuzmi .TXT","Email Body":"Sadržaj e-poruke","empathetic":"empatičan","Empathetic ❤️":"Empatičan ❤️","Exchange Policy: Order {0}":"Pravila zamene: porudžbina {0}","Exchange request for {0} (Order {1})":"Zahtev za zamenu artikla {0} (porudžbina {1})","Exchange Request: Order {0} - {1}":"Zahtev za zamenu: porudžbina {0} - {1}","Fill in details to personalize the email template.":"Unesite detalje da biste personalizovali šablon e-poruke.","firm":"odlučan","Firm / Policy 🛡️":"Odlučan / prema pravilima 🛡️","friendly":"prijateljski","Friendly 🌟":"Prijateljski 🌟","Great news! {0} is back in stock at {1} 🎉":"Sjajne vesti! {0} je ponovo na stanju u prodavnici {1} 🎉","Hello {0},\n\n{1} is back in stock at {2}.\n\nPlease note that notification list entries do not reserve stock. Quantities are limited and allocated at checkout, and this item sold out quickly on its previous run.\n\nOrder at: {3}\nCode {4} is valid for {5} days.\n\nRegards,\nCustomer Support\n{6}":"Zdravo {0},\n\n{1} je ponovo na stanju na {2}.\n\nImajte u vidu da prijava na listu za obaveštenja ne rezerviše zalihe. Količine su ograničene i dodeljuju se pri plaćanju, a ovaj artikal je prethodni put brzo rasprodat.\n\nPoručite na: {3}\nKod {4} važi {5} dana.\n\nPozdrav,\nKorisnička podrška\n{6}","Hello {0},\n\nThank you for reaching out regarding a return for order {1}.\n\nPer our store return policy, items may be returned within {2} days of delivery provided they are unused, unwashed, and in original packaging.\n\nTo proceed with your return, please send your item(s) to our returns department. Return shipping costs are the customer's responsibility unless the item arrived defective. Once inspected upon arrival, refunds are processed within 3-5 business days.\n\nBest regards,\nReturns Department\n{3}":"Zdravo {0},\n\nHvala što ste nam se obratili u vezi sa povraćajem robe za porudžbinu {1}.\n\nPrema pravilima naše prodavnice, artikli se mogu vratiti u roku od {2} dana od isporuke, pod uslovom da nisu korišćeni, oprani i da su u originalnom pakovanju.\n\nDa biste pokrenuli povraćaj, pošaljite artikal(e) našem odeljenju za povraćaj robe. Troškove povratne dostave snosi kupac, osim ako je artikal stigao neispravan. Nakon pregleda po prijemu, povraćaji novca obrađuju se u roku od 3-5 radnih dana.\n\nSrdačan pozdrav,\nOdeljenje za povraćaj robe\n{3}","Hello {0},\n\nThank you for your enquiry about a discount.\n\nOur pricing reflects the cost of the materials and production standards we hold, and we do not offer discounts outside of our published promotions. Doing so would be unfair to customers who paid full price for the same item.\n\nOur seasonal sales are announced to our mailing list first, and any active promotions are shown on the product pages at {1}.\n\nWe appreciate your understanding.\n\nRegards,\nCustomer Support\n{2}":"Zdravo {0},\n\nHvala na upitu o popustu.\n\nNaše cene odražavaju cenu materijala i standarde proizvodnje kojih se pridržavamo, pa ne nudimo popuste van objavljenih promocija. To ne bi bilo fer prema kupcima koji su isti artikal platili po punoj ceni.\n\nSezonske rasprodaje prvo najavljujemo na našoj mailing listi, a sve aktivne promocije prikazane su na stranicama proizvoda na {1}.\n\nHvala na razumevanju.\n\nPozdrav,\nKorisnička podrška\n{2}","Hello {0},\n\nThank you for your exchange request for order {1}.\n\nExchanges are accepted within {2} days of delivery on items that are unworn, unwashed, and in original packaging with tags attached. {3} is currently available and can be held for {4} days.\n\nThe original item must be received and inspected before the replacement is dispatched. Items showing signs of wear cannot be exchanged.\n\nRegards,\nReturns Department\n{5}":"Zdravo {0},\n\nHvala na zahtevu za zamenu artikla iz porudžbine {1}.\n\nZamene su moguće u roku od {2} dana od isporuke za artikle koji nisu nošeni ni prani, nalaze se u originalnom pakovanju i imaju pričvršćene etikete. {3} je trenutno dostupan i možemo ga rezervisati na {4} dana.\n\nOriginalni artikal mora biti primljen i pregledan pre slanja zamene. Artikli sa znacima korišćenja ne mogu se zameniti.\n\nPozdrav,\nOdeljenje za povraćaj robe\n{5}","Hello {0},\n\nThank you for your interest in partnering with {1}.\n\nWe review collaboration enquiries quarterly and work with a small number of creators per campaign. Our current criteria are:\n1. An engaged, verifiable audience in our core markets.\n2. Content relevant to our category, not general lifestyle.\n3. Willingness to work to an agreed brief and disclosure requirements.\n\nWe do not offer gifted product in exchange for coverage outside of an agreed campaign, and we are unable to respond individually to enquiries that fall outside these criteria.\n\nIf you meet them, please reply with your profiles and audience data.\n\nRegards,\nCreator Partnerships\n{2} ({3})":"Zdravo {0},\n\nHvala na interesovanju za saradnju sa {1}.\n\nUpite za saradnju pregledamo tromesečno i po kampanji radimo sa malim brojem kreatora. Naši trenutni kriterijumi su:\n1. Aktivna publika čiji se podaci mogu proveriti na našim ključnim tržištima.\n2. Sadržaj relevantan za našu kategoriju, a ne opšti lajfstajl sadržaj.\n3. Spremnost za rad prema dogovorenom brifu i zahtevima za obelodanjivanje.\n\nNe nudimo besplatne proizvode u zamenu za objave van dogovorene kampanje i ne možemo pojedinačno odgovoriti na upite koji ne ispunjavaju ove kriterijume.\n\nAko ih ispunjavate, odgovorite sa linkovima do svojih profila i podacima o publici.\n\nPozdrav,\nPartnerstva sa kreatorima\n{2} ({3})","Hello {0},\n\nThank you for your wholesale enquiry.\n\nBefore we issue a line sheet, please note our standard terms:\n1. A minimum opening order applies, and minimums per style apply thereafter.\n2. Wholesale accounts require a valid business registration or resale certificate.\n3. Payment is due in full before dispatch on opening orders; terms may be reviewed after a trading history is established.\n4. We do not permit listing on third-party marketplaces without written agreement.\n\nIf these terms work for your business, reply with your business name, registration details, and intended opening order volume, and we will send pricing.\n\nRegards,\nB2B Sales\n{1} ({2})":"Zdravo {0},\n\nHvala na veleprodajnom upitu.\n\nPre nego što pošaljemo katalog proizvoda, imajte u vidu naše standardne uslove:\n1. Važi minimalna količina početne porudžbine, a nakon toga i minimalne količine po modelu.\n2. Za veleprodajne naloge potrebna je važeća registracija preduzeća ili potvrda za dalju prodaju.\n3. Početne porudžbine moraju biti u celosti plaćene pre slanja; uslovi se mogu preispitati nakon uspostavljanja istorije saradnje.\n4. Nije dozvoljeno oglašavanje na platformama trećih strana bez pisanog dogovora.\n\nAko vam ovi uslovi odgovaraju, odgovorite nazivom preduzeća, podacima o registraciji i planiranim obimom početne porudžbine, pa ćemo poslati cene.\n\nPozdrav,\nB2B prodaja\n{1} ({2})","Hello {0},\n\nThis is a courtesy reminder that {1} remains in your cart at {2}.\n\nItems in a cart are not held or reserved, and stock is allocated at the point of checkout. If the item is important to you, we would recommend completing your order rather than waiting.\n\nYour cart is available at {3}.\n\nRegards,\nCustomer Support\n{4}":"Zdravo {0},\n\nLjubazno vas podsećamo da se {1} i dalje nalazi u vašoj korpi na {2}.\n\nArtikli u korpi se ne čuvaju niti rezervišu, a zalihe se dodeljuju pri plaćanju. Ako vam je artikal važan, preporučujemo da završite porudžbinu umesto da čekate.\n\nVaša korpa je dostupna na {3}.\n\nPozdrav,\nKorisnička podrška\n{4}","Hello {0},\n\nWe are writing regarding your order {1}. Due to unexpected carrier delays outside of our fulfillment center's control, transit times have been extended.\n\nTracking Status:\n{2}\n\nOur logistics team is actively monitoring carrier updates. We appreciate your patience as the postal service completes final delivery.\n\nRegards,\nFulfillment Team\n{3}":"Zdravo {0},\n\nObraćamo vam se u vezi sa porudžbinom {1}. Zbog neočekivanih kašnjenja prevoznika, na koja naš centar za ispunjavanje porudžbina ne može da utiče, vreme transporta je produženo.\n\nStatus praćenja:\n{2}\n\nNaš logistički tim aktivno prati ažuriranja prevoznika. Hvala na strpljenju dok poštanska služba ne završi isporuku.\n\nPozdrav,\nTim za ispunjavanje porudžbina\n{3}","Hello {0},\n\nWe have logged your damage report for order {1}.\n\nOur policy requires photographic evidence before a replacement can be authorised. Please reply within {2} days of delivery with images of the item and the outer packaging; claims submitted after that window cannot be processed by our carrier.\n\nOnce the images are received and reviewed, a replacement will be dispatched or a refund issued.\n\nRegards,\nClaims Department\n{3}":"Zdravo {0},\n\nEvidentirali smo vašu prijavu oštećenja za porudžbinu {1}.\n\nNaša pravila zahtevaju fotografske dokaze pre odobravanja zamene. Odgovorite u roku od {2} dana od isporuke i pošaljite fotografije artikla i spoljašnjeg pakovanja; naš prevoznik ne može da obradi zahteve podnete nakon tog roka.\n\nKada primimo i pregledamo fotografije, poslaćemo zamenu ili izvršiti povraćaj novca.\n\nPozdrav,\nOdeljenje za reklamacije\n{3}","Hello {0},\n\nWe have received your message regarding order {1} and your intention to file a payment dispute.\n\nWe are offering resolution directly: a full refund to your original payment method, or a replacement shipped at our cost. Either can be actioned within one business day of your reply.\n\nPlease note that once a chargeback is filed, funds are held by the card issuer and we are prevented from refunding you directly until the case closes, which typically takes 30-90 days. We will supply the carrier's delivery record and order documentation to the issuer as part of that process.\n\nWe would prefer to resolve this with you directly. Please reply with your preferred option.\n\nRegards,\nCustomer Resolutions\n{2} ({3})":"Zdravo {0},\n\nPrimili smo vašu poruku u vezi sa porudžbinom {1} i namerom da pokrenete spor u vezi sa plaćanjem.\n\nNudimo direktno rešenje: puni povraćaj novca na prvobitni način plaćanja ili zamenu poslatu o našem trošku. Bilo koju opciju možemo sprovesti u roku od jednog radnog dana od vašeg odgovora.\n\nImajte u vidu da se, nakon pokretanja povraćaja sredstava, novac zadržava kod izdavaoca kartice i da ne možemo direktno da vam izvršimo povraćaj dok se slučaj ne zatvori, što obično traje 30-90 dana. Kao deo tog postupka, izdavaocu ćemo dostaviti evidenciju isporuke prevoznika i dokumentaciju o porudžbini.\n\nViše bismo voleli da ovo rešimo direktno sa vama. Odgovorite sa željenom opcijom.\n\nPozdrav,\nOdeljenje za rešavanje problema kupaca\n{2} ({3})","Hello {0},\n\nYour {1} account has been assigned VIP status based on your order history.\n\nBenefits and terms:\n1. Code {2} — 20% off, one use per customer, not combinable with other promotions.\n2. Early access to releases, typically 24 hours ahead of general availability.\n3. Priority support response.\n\nVIP status is reviewed annually and is retained based on continued order activity. Codes are issued to the account holder and are not transferable.\n\nRegards,\nCustomer Relations\n{3}":"Zdravo {0},\n\nVašem nalogu {1} dodeljen je VIP status na osnovu istorije porudžbina.\n\nPogodnosti i uslovi:\n1. Kod {2} — 20% popusta, jedna upotreba po kupcu, ne može se kombinovati sa drugim promocijama.\n2. Rani pristup novim proizvodima, obično 24 sata pre opšte dostupnosti.\n3. Prioritetni odgovor korisničke podrške.\n\nVIP status se preispituje jednom godišnje i zadržava na osnovu nastavka aktivnosti poručivanja. Kodovi se izdaju vlasniku naloga i nisu prenosivi.\n\nPozdrav,\nOdnosi sa korisnicima\n{3}","Hello {0},\n\nYour order {1} was dispatched according to our standard fulfillment schedule.\n\nYou can monitor carrier tracking directly at:\n{2}\n\nPer our shipping policy, standard delivery takes 3-7 business days once carrier scan events begin. Please allow full carrier transit time before requesting further investigation.\n\nBest regards,\nSupport Team\n{3}":"Zdravo {0},\n\nVaša porudžbina {1} poslata je prema našem standardnom rasporedu ispunjavanja porudžbina.\n\nPraćenje prevoznika možete direktno pratiti na:\n{2}\n\nPrema našim pravilima dostave, standardna isporuka traje 3-7 radnih dana od početka evidentiranja skeniranja prevoznika. Sačekajte da prođe puno vreme transporta pre nego što zatražite dodatnu proveru.\n\nSrdačan pozdrav,\nTim za podršku\n{3}","Hey {0},\n\nYour package is taking the scenic route, and we're sorry about that! 😅\n\nHere's where it is right now:\n{1}\n\nThe carrier has it and it is moving — it's just moving slowly. Hang tight and it should land with you shortly. Take {2} for 15% off next time as an apology for the wait.\n\nIf it hasn't budged in a couple of days, just hit reply and we'll sort it out properly.\n\nCheers,\nThe {3} Team":"Ćao {0},\n\nVaš paket ide zaobilaznim putem i žao nam je zbog toga! 😅\n\nEvo gde se trenutno nalazi:\n{1}\n\nPaket je kod prevoznika i kreće se — samo se kreće sporo. Budite još malo strpljivi i trebalo bi uskoro da stigne do vas. Iskoristite {2} za 15% popusta pri sledećoj kupovini, kao izvinjenje zbog čekanja.\n\nAko se za nekoliko dana ništa ne promeni, samo odgovorite na ovu poruku i propisno ćemo rešiti problem.\n\nPozdrav,\nTim {3}","Hey {0}!\n\nGood news — your order {1} is on its way to you! 🚚\n\nYou can track your package every step of the journey right here:\n{2}\n\nWe hope you love {3} as much as we loved picking it out for you. Feel free to reach out if you need anything else!\n\nCheers,\nThe {4} Team":"Ćao {0}!\n\nDobre vesti — vaša porudžbina {1} je na putu do vas! 🚚\n\nPaket možete pratiti na svakom koraku upravo ovde:\n{2}\n\nNadamo se da ćete uživati u artiklu {3} koliko smo i mi uživali birajući ga za vas. Slobodno nam se javite ako vam zatreba još nešto!\n\nPozdrav,\nTim {4}","Hi {0},\n\nGetting the right fit is super important! We'd be happy to help you exchange {1} for {2}.\n\nHere is how we can process your exchange:\n1. We will reserve {3} in our inventory right away.\n2. Reply to confirm your shipping address.\n3. Once we receive your returned original item, we will ship out the new size with free shipping!\n\nThank you for choosing {4}, and we'll have your updated size on its way soon.\n\nBest regards,\nExchange Team\n{5}":"Zdravo {0},\n\nVažno je da vam veličina savršeno odgovara! Rado ćemo vam pomoći da zamenite {1} za {2}.\n\nOvako možemo obraditi zamenu:\n1. Odmah ćemo rezervisati {3} na zalihama.\n2. Odgovorite da potvrdite adresu za dostavu.\n3. Kada primimo vraćeni originalni artikal, poslaćemo novu veličinu uz besplatnu dostavu!\n\nHvala što ste izabrali {4}; vaša odgovarajuća veličina uskoro će biti na putu.\n\nSrdačan pozdrav,\nTim za zamene\n{5}","Hi {0},\n\nNo problem at all — {1} isn't for everyone, and we'd rather you had something you actually love.\n\nYou're well within our {2}-day window, so here's all we need: reply and let us know whether you'd like the money back or store credit, and we'll send you a return label.\n\nOnce it's back with us the refund goes out right away. Easy!\n\nCheers,\nThe {3} Team":"Zdravo {0},\n\nNema nikakvih problema — {1} nije za svakoga, a više bismo voleli da imate nešto što vam se zaista dopada.\n\nJoš ste u okviru našeg roka od {2} dana, pa nam je potrebno samo sledeće: odgovorite i recite da li želite povraćaj novca ili kredit za kupovinu u prodavnici, a mi ćemo vam poslati nalepnicu za povraćaj.\n\nČim artikal stigne kod nas, odmah ćemo izvršiti povraćaj novca. Jednostavno!\n\nPozdrav,\nTim {3}","Hi {0},\n\nOh no! We are so sorry to hear that {1} arrived damaged in order {2}. That is certainly not the experience we want for you.\n\nWe want to make this right immediately. Could you please reply with 1-2 quick photos showing the package damage?\n\nAs soon as we receive your reply, we will ship a brand-new replacement at zero cost to you (or issue a full refund if you prefer). You do not need to worry about returning the damaged item.\n\nThank you for your understanding, and we look forward to getting this fixed for you right away!\n\nWarm regards,\nCustomer Support\n{3} ({4})":"Zdravo {0},\n\nJao! Veoma nam je žao što čujemo da je {1} stigao oštećen u porudžbini {2}. To svakako nije iskustvo koje želimo da imate.\n\nŽelimo odmah da ispravimo problem. Možete li odgovoriti sa 1-2 brze fotografije na kojima se vidi oštećenje paketa?\n\nČim primimo vaš odgovor, poslaćemo potpuno novu zamenu bez ikakvih troškova za vas (ili izvršiti puni povraćaj novca, ako to više želite). Ne morate da brinete o vraćanju oštećenog artikla.\n\nHvala na razumevanju; radujemo se što ćemo ovo odmah rešiti za vas!\n\nSrdačan pozdrav,\nKorisnička podrška\n{3} ({4})","Hi {0},\n\nThank you for asking, and for being straightforward about it — we'd much rather you ask than quietly leave.\n\nWe can offer you {1} for 10% off your order. We keep our margins tight so we can keep quality where it is, which means we can't go much beyond that, but we'd genuinely like you to have this one.\n\nIf there's a particular item you're weighing up, tell us which and we'll let you know honestly whether it's worth it for you.\n\nWarmly,\nCustomer Care\n{2}":"Zdravo {0},\n\nHvala što ste pitali i što ste bili otvoreni — mnogo više volimo da pitate nego da jednostavno odete.\n\nMožemo vam ponuditi {1} za 10% popusta na porudžbinu. Naše marže su male kako bismo zadržali kvalitet, pa ne možemo mnogo više od toga, ali zaista bismo voleli da ovaj artikal bude vaš.\n\nAko se dvoumite oko određenog artikla, recite nam kog, pa ćemo vam iskreno reći da li se isplati.\n\nSrdačno,\nBriga o korisnicima\n{2}","Hi {0},\n\nThank you for getting in touch — it's genuinely a compliment when a retailer wants to put our products on their shelves.\n\nBefore we send over pricing, it helps to know a little about you: your store, where you're based, and roughly what size opening order you had in mind. That way we can tell you honestly whether our minimums work for you, rather than sending a line sheet that turns out not to fit.\n\nIf we're not the right match on volume, we'll say so — and we're happy to point you elsewhere.\n\nWarmly,\nPartnerships\n{1} ({2})":"Zdravo {0},\n\nHvala što ste nam se javili — zaista nam znači kada prodavac želi da naše proizvode stavi na svoje police.\n\nPre nego što pošaljemo cene, korisno je da saznamo nešto o vama: o vašoj prodavnici, mestu u kom poslujete i približnoj veličini početne porudžbine koju imate na umu. Tako možemo iskreno da vam kažemo da li vam naši minimumi odgovaraju, umesto da šaljemo katalog koji se na kraju ne uklapa.\n\nAko po obimu nismo dobar izbor za vas, reći ćemo vam to — i rado ćemo vas uputiti drugde.\n\nSrdačno,\nPartnerstva\n{1} ({2})","Hi {0},\n\nThank you for letting us know that {1} didn't fit the way you hoped. Sizing is genuinely hard to get right online, and we're sorry the first try missed.\n\nWe'd love to get {2} into your hands instead. Reply to confirm your address and we'll reserve it for you right away, then send it out as soon as the original is on its way back to us.\n\nIf you'd prefer a refund instead, that's completely fine too — just say so and we'll take care of it.\n\nWarmly,\nCustomer Care\n{3} ({4})":"Zdravo {0},\n\nHvala što ste nam javili da vam {1} nije odgovarao onako kako ste se nadali. Veličinu je zaista teško pravilno proceniti onlajn i žao nam je što prvi izbor nije bio pravi.\n\nVoleli bismo da vam umesto toga pošaljemo {2}. Odgovorite da potvrdite adresu i odmah ćemo ga rezervisati za vas, a zatim poslati čim originalni artikal krene nazad ka nama.\n\nAko biste ipak radije povraćaj novca, i to je sasvim u redu — samo nam recite i pobrinućemo se za sve.\n\nSrdačno,\nBriga o korisnicima\n{3} ({4})","Hi {0},\n\nThank you for reaching out — it means a lot that you'd want to work with us, and we've had a look at what you make.\n\nWe should be honest about where we are: we get a lot of these, we're a small team, and we run collaborations in batches rather than continuously. So this may be a slow yes, or a no, and we'd rather tell you that now than leave you waiting.\n\nIf you'd like us to consider you for the next round, send over your profiles, your audience numbers, and the products you'd actually want to feature.\n\nWarmly,\nCreator Partnerships\n{1}":"Zdravo {0},\n\nHvala što ste nam se javili — mnogo nam znači što želite da sarađujete sa nama i pogledali smo ono što stvarate.\n\nŽelimo da budemo iskreni: dobijamo mnogo ovakvih upita, mali smo tim i saradnje organizujemo u talasima, a ne neprekidno. Zato odgovor može biti potvrdan, ali uz čekanje, ili negativan — radije ćemo vam to reći sada nego da vas ostavimo da čekate.\n\nAko želite da vas razmotrimo za sledeći talas, pošaljite linkove do svojih profila, broj pratilaca i proizvode koje biste zaista želeli da predstavite.\n\nSrdačno,\nPartnerstva sa kreatorima\n{1}","Hi {0},\n\nThank you for reaching out to {1}. We have received your request and will get back to you shortly.\n\nBest regards,\n{2}":"Zdravo {0},\n\nHvala što ste se obratili kompaniji {1}. Primili smo vaš zahtev i uskoro ćemo vam odgovoriti.\n\nSrdačan pozdrav,\n{2}","Hi {0},\n\nThank you for reaching out! We are sorry that {1} didn't turn out to be the perfect fit for you, but we are happy to assist you with your return.\n\nOur return process is quick and simple:\n1. Ensure the item is in its original condition.\n2. We welcome returns within {2} days of purchase.\n3. Reply to this email to confirm your preferred resolution (store credit or refund to original payment method).\n\nOnce we receive your item, your refund will be processed immediately. Let us know if you have any questions!\n\nWarmly,\nCustomer Care\n{3} ({4})":"Zdravo {0},\n\nHvala što ste nam se javili! Žao nam je što se ispostavilo da vam {1} ne odgovara savršeno, ali rado ćemo vam pomoći oko povraćaja.\n\nNaš postupak povraćaja je brz i jednostavan:\n1. Proverite da li je artikal u originalnom stanju.\n2. Povraćaj je moguć u roku od {2} dana od kupovine.\n3. Odgovorite na ovu e-poruku i potvrdite željeno rešenje (kredit za kupovinu u prodavnici ili povraćaj novca na prvobitni način plaćanja).\n\nČim primimo artikal, odmah ćemo obraditi povraćaj novca. Javite nam ako imate pitanja!\n\nSrdačno,\nBriga o korisnicima\n{3} ({4})","Hi {0},\n\nThank you for reaching out! We completely understand how eagerly you're waiting for your package, and we're happy to help update you on its status.\n\nYour order {1} has been processed and is currently in transit. You can follow its live progress anytime using your official tracking link:\n{2}\n\nIf you notice any unexpected delay or have further questions, please don't hesitate to reply directly to this email. We're right here to make sure your shipment arrives safely!\n\nWarm regards,\nCustomer Care Team\n{3} ({4})":"Zdravo {0},\n\nHvala što ste nam se javili! Potpuno razumemo koliko nestrpljivo čekate paket i rado ćemo vas obavestiti o njegovom statusu.\n\nVaša porudžbina {1} je obrađena i trenutno je u transportu. Njen tok u realnom vremenu možete pratiti pomoću zvaničnog linka za praćenje:\n{2}\n\nAko primetite neočekivano kašnjenje ili imate dodatna pitanja, slobodno direktno odgovorite na ovu e-poruku. Tu smo da se postaramo da vaša pošiljka bezbedno stigne!\n\nSrdačan pozdrav,\nTim za brigu o korisnicima\n{3} ({4})","Hi {0},\n\nThank you for your interest in {1}! We love connecting with awesome customers like you.\n\nWhile our current promotions are listed on our site, we'd love to offer you a special treat for reaching out. You can use promo code {2} at checkout for an exclusive 10% discount on your order!\n\nClick here to shop now:\n{3}\n\nIf you have any questions while browsing {4}, just let us know!\n\nCheers,\nCustomer Delight Team\n{5}":"Zdravo {0},\n\nHvala na interesovanju za {1}! Volimo da razgovaramo sa sjajnim kupcima kao što ste vi.\n\nIako su naše aktuelne promocije navedene na sajtu, želeli bismo da vam ponudimo poseban poklon za to što ste nam se javili. Pri plaćanju možete upotrebiti promotivni kod {2} i ostvariti ekskluzivnih 10% popusta na porudžbinu!\n\nKliknite ovde da biste odmah kupovali:\n{3}\n\nAko imate pitanja dok pregledate {4}, samo nam se javite!\n\nPozdrav,\nTim za zadovoljstvo kupaca\n{5}","Hi {0},\n\nThank you so much for reaching out to {1}! We love your content and appreciate your enthusiasm for our brand.\n\nWe receive a high volume of collaboration requests every week. We review brand ambassador applications on a monthly basis. Could you please send over:\n1. Links to your top social media profiles (Instagram, TikTok, YouTube).\n2. Audience demographics & media kit (if available).\n3. The specific products from our store you'd love to feature.\n\nWe'll review your details and get back to you if there's an active campaign fit!\n\nBest regards,\nCreator Partnerships\n{2}":"Zdravo {0},\n\nMnogo vam hvala što ste se javili kompaniji {1}! Dopada nam se vaš sadržaj i cenimo vaše oduševljenje našim brendom.\n\nSvake nedelje primamo veliki broj zahteva za saradnju. Prijave za ambasadore brenda pregledamo jednom mesečno. Možete li nam poslati:\n1. Linkove do svojih najvažnijih profila na društvenim mrežama (Instagram, TikTok, YouTube).\n2. Demografske podatke o publici i medijski komplet, ako je dostupan.\n3. Konkretne proizvode iz naše prodavnice koje biste voleli da predstavite.\n\nPregledaćemo vaše podatke i javićemo vam se ako postoji odgovarajuća aktivna kampanja!\n\nSrdačan pozdrav,\nPartnerstva sa kreatorima\n{2}","Hi {0},\n\nThanks for asking about wholesale! Always good to hear from shops that want to carry us.\n\nSend us three quick things and we'll get you a line sheet:\n1. Your shop name and website (or socials).\n2. Where you're based.\n3. Rough idea of opening order size.\n\nThat's it — no long application form. We'll come back with pricing and minimums.\n\nCheers,\nThe {1} Team":"Zdravo {0},\n\nHvala na interesovanju za veleprodaju! Uvek nam je drago da čujemo od prodavnica koje žele da prodaju naše proizvode.\n\nPošaljite nam tri kratka podatka i dobićete katalog proizvoda:\n1. Naziv prodavnice i veb-sajt ili profile na društvenim mrežama.\n2. Mesto u kom poslujete.\n3. Približnu veličinu početne porudžbine.\n\nTo je sve — nema dugog formulara za prijavu. Javićemo vam se sa cenama i minimalnim količinama.\n\nPozdrav,\nTim {1}","Hi {0},\n\nThanks for getting in touch — always nice when someone actually likes the stuff.\n\nWe do collabs in rounds rather than all the time, so here's the honest version: send us your handles, rough audience numbers, and which of our products you'd genuinely use, and we'll keep you on the list for the next one.\n\nNo media kit needed if you don't have one. Screenshots are fine.\n\nCheers,\nThe {1} Team":"Zdravo {0},\n\nHvala što ste nam se javili — uvek je lepo kada se nekome naši proizvodi zaista dopadaju.\n\nSaradnje organizujemo u talasima, a ne stalno, pa evo iskrenog odgovora: pošaljite nam svoje profile, približan broj pratilaca i proizvode koje biste zaista koristili, a mi ćemo vas uvrstiti na listu za sledeći talas.\n\nMedijski komplet nije potreban ako ga nemate. Snimci ekrana su sasvim u redu.\n\nPozdrav,\nTim {1}","Hi {0},\n\nUgh — that's not how {1} was supposed to arrive. Sorry about that!\n\nSend us a quick photo (a phone snap is perfect) and we'll get a fresh one out to you straight away. No need to send the damaged one back; please don't go to the trouble.\n\nWould you rather have a refund instead? Just say the word and we'll do that instead.\n\nTalk soon,\nThe {2} Team":"Zdravo {0},\n\nUh — {1} nije trebalo tako da stigne. Izvinite zbog toga!\n\nPošaljite nam brzu fotografiju (dovoljna je i fotografija telefonom) i odmah ćemo vam poslati novi artikal. Ne morate da vraćate oštećeni; nemojte se time dodatno opterećivati.\n\nDa li biste ipak radije povraćaj novca? Samo nam recite i uradićemo to.\n\nČujemo se uskoro,\nTim {2}","Hi {0},\n\nWe hear you, and we'd much rather fix this ourselves than have you go through your bank — that route takes months and we can do it today.\n\nTwo options, pick either:\n1. Full refund, back on your card now.\n2. A replacement, sent express, on us.\n\nReply with \"refund\" or \"replacement\" and it's done. Sorry it took this long to get right.\n\nBest,\n{1} Support ({2})":"Zdravo {0},\n\nRazumemo vas i mnogo bismo radije sami rešili problem nego da morate preko banke — taj postupak traje mesecima, a mi možemo da ga rešimo danas.\n\nImate dve opcije, izaberite jednu:\n1. Puni povraćaj novca na karticu, odmah.\n2. Zamena poslata ekspresnom dostavom, o našem trošku.\n\nOdgovorite sa „refund“ ili „replacement“ i sve će biti rešeno. Izvinite što je toliko dugo trajalo da ovo ispravimo.\n\nSrdačno,\nPodrška {1} ({2})","Hi {0},\n\nWe noticed that order {1} is taking longer than expected to reach you, and we want to sincerely apologize for this delay. We know how frustrating it is to wait for something you were looking forward to.\n\nYour package is currently in transit with our carrier. Here is the latest tracking information:\n{2}\n\nTo show how much we appreciate your patience, please use code {3} for 15% off your next purchase. If your package doesn't update within the next 48 hours, please reply to this email and we will immediately send a replacement or issue a full resolution.\n\nWith gratitude,\nCustomer Care Team\n{4}":"Zdravo {0},\n\nPrimetili smo da porudžbini {1} treba više vremena nego što je očekivano da stigne do vas i iskreno se izvinjavamo zbog kašnjenja. Znamo koliko je frustrirajuće čekati nešto čemu ste se radovali.\n\nVaš paket je trenutno u transportu kod našeg prevoznika. Evo najnovijih podataka za praćenje:\n{2}\n\nKao znak zahvalnosti za vaše strpljenje, upotrebite kod {3} za 15% popusta pri sledećoj kupovini. Ako se status paketa ne ažurira u narednih 48 sati, odgovorite na ovu e-poruku i odmah ćemo poslati zamenu ili ponuditi potpuno rešenje.\n\nUz zahvalnost,\nTim za brigu o korisnicima\n{4}","Hi {0},\n\nWe noticed you were checking out {1} over at {2}! We just wanted to reach out and see if you had any questions before completing your order.\n\nDid you have a question about sizing, shipping times, or payment options? Reply directly to this email and our team will get you answers right away.\n\nTo help you decide, here is a special code {3} for 10% off if you complete your order today.\n\nHappy shopping!\nThe {4} Team":"Zdravo {0},\n\nPrimetili smo da ste gledali {1} na {2}! Želeli smo samo da vam se javimo i proverimo da li imate pitanja pre nego što završite porudžbinu.\n\nDa li imate pitanje o veličini, vremenu dostave ili opcijama plaćanja? Direktno odgovorite na ovu e-poruku i naš tim će vam odmah odgovoriti.\n\nDa bismo vam pomogli pri odluci, evo posebnog koda {3} za 10% popusta ako danas završite porudžbinu.\n\nSrećnu kupovinu!\nTim {4}","Hi {0},\n\nWe saw you were looking at {1} and didn't finish checking out — no pressure at all, but we wondered whether something gave you pause.\n\nIf it was sizing, shipping times, or whether it's really right for you, reply and ask us. We'll give you a straight answer, including if the answer is that it isn't the right pick.\n\nIf you'd simply changed your mind, that's completely fine too.\n\nWarmly,\nCustomer Care\n{2} ({3})":"Zdravo {0},\n\nVideli smo da ste gledali {1}, ali niste završili kupovinu — nema nikakvog pritiska, samo smo se pitali da li vas je nešto pokolebalo.\n\nAko je razlog veličina, vreme dostave ili pitanje da li je artikal zaista pravi izbor za vas, odgovorite i pitajte nas. Dobićete iskren odgovor, čak i ako je odgovor da to nije pravi izbor.\n\nAko ste se jednostavno predomislili, i to je sasvim u redu.\n\nSrdačno,\nBriga o korisnicima\n{2} ({3})","Hi {0},\n\nWe were going through our orders this week and your name kept coming up — you've been with us a while now, and we noticed.\n\nSo: you're VIP from today. That means {1} for 20% off, first look at new drops, and your emails jump the queue.\n\nThank you for sticking with us. Genuinely.\n\nCheers,\nThe {2} Team":"Zdravo {0},\n\nOve nedelje smo pregledali porudžbine i vaše ime se stalno pojavljivalo — već ste neko vreme sa nama i to smo primetili.\n\nDakle: od danas ste VIP. To znači {1} za 20% popusta, prvi pogled na nove proizvode i prioritetnu obradu vaših e-poruka.\n\nHvala što ste uz nas. Zaista.\n\nPozdrav,\nTim {2}","Hi {0},\n\nYou asked us to let you know, and we delivered! {1} is officially back in stock and ready to ship at {2}.\n\nSince this item sold out fast last time, we recommend placing your order early while inventory lasts:\n{3}\n\nUse code {4} at checkout as a thank-you for waiting!\n\nWarmly,\nThe {5} Team":"Zdravo {0},\n\nTražili ste da vas obavestimo i to smo učinili! {1} je zvanično ponovo na stanju i spreman za slanje na {2}.\n\nPošto je ovaj artikal prošli put brzo rasprodat, preporučujemo da porudžbinu napravite što pre, dok ima zaliha:\n{3}\n\nPri plaćanju upotrebite kod {4} kao znak zahvalnosti za čekanje!\n\nSrdačno,\nTim {5}","Hi {0},\n\nYou asked us to tell you when {1} returned, and we know that wait was longer than any of us wanted. Thank you for being patient with us.\n\nIt's back in stock now and ready to ship:\n{2}\n\nUse {3} at checkout — a small thank-you for waiting rather than going elsewhere. It genuinely meant something to us.\n\nWarmly,\nThe {4} Team":"Zdravo {0},\n\nTražili ste da vas obavestimo kada se {1} vrati i znamo da je čekanje trajalo duže nego što je iko od nas želeo. Hvala vam na strpljenju.\n\nSada je ponovo na stanju i spreman za slanje:\n{2}\n\nUpotrebite {3} pri plaćanju — mali znak zahvalnosti što ste sačekali umesto da kupite drugde. To nam je zaista mnogo značilo.\n\nSrdačno,\nTim {4}","Influencer / Ambassador Inquiry":"Upit influensera / ambasadora","Late Shipping / Delay Apology":"Izvinjenje zbog kašnjenja isporuke","Let's find the right size for you - order {0}":"Pronađimo pravu veličinu za vas – porudžbina {0}","Let's get you a new {0} 📦":"Poslaćemo vam novi artikal {0} 📦","Let's sort order {0} out right now":"Hajde da odmah rešimo porudžbinu {0}","Medium":"Srednji","Notifying a customer that a previously sold-out item is available again.":"Obaveštavanje kupca da je ranije rasprodat artikal ponovo dostupan.","Order {0}: Resolution Offer and Dispute Information":"Porudžbina {0}: ponuda rešenja i informacije o sporu","Order #":"Broj porudžbine","Order Status Update: {0} - {1}":"Ažuriranje statusa porudžbine: {0} - {1}","Order Status: {0} - {1}":"Status porudžbine: {0} - {1}","Orders & Shipping":"Porudžbine i isporuka","Pricing Enquiry - {0}":"Upit o ceni – {0}","Pro Flex Leggings":"Pro Flex helanke","Product Name":"Naziv proizvoda","professional":"profesionalan","Professional 👔":"Profesionalan 👔","Promo / Discount Code":"Promotivni / kod za popust","Quick question about your items at {0}?":"Kratko pitanje o artiklima u prodavnici {0}","Refund & Return Request":"Zahtev za povraćaj novca i vraćanje artikla","Replying to a customer asking a question about items left in their cart.":"Odgovor kupcu koji ima pitanje o artiklima u korpi.","Responding to a boutique or retailer asking for wholesale pricing.":"Odgovor butiku ili prodavcu koji traži veleprodajne cene.","Responding to a content creator or influencer requesting free product.":"Odgovor kreatoru sadržaja ili influenseru koji traži besplatan proizvod.","Restock Notification: {0}":"Obaveštenje o ponovnoj dostupnosti: {0}","Return Authorisation for Order {0}":"Odobrenje za vraćanje porudžbine {0}","Return instructions for your {0} order {1}":"Uputstva za vraćanje porudžbine {0}, broj {1}","Return Request for Order {0} - {1}":"Zahtev za vraćanje: porudžbina {0} - {1}","Returns & Claims":"Vraćanje i reklamacije","Rewarding a repeat or high-value customer with exclusive appreciation.":"Nagrađivanje stalnog kupca ili kupca velike vrednosti posebnom zahvalnicom.","Sales & Marketing":"Prodaja i marketing","Select a customer inquiry scenario below, customize store & order details, and instantly generate copy-paste ready email responses with custom tones.":"Izaberite scenario upita kupca u nastavku, prilagodite detalje prodavnice i porudžbine i odmah generišite odgovore e-poštom spremne za kopiranje, uz prilagođeni ton.","Shipping Delay Notice: Order {0}":"Obaveštenje o kašnjenju isporuke: porudžbina {0}","Shipping Update: Order {0} Delay Notification":"Ažuriranje isporuke: obaveštenje o kašnjenju porudžbine {0}","Shopify & E-Commerce Customer Support Kit":"Paket za korisničku podršku za Shopify i e-trgovinu","Sincere apologies for the delay with order {0} - {1}":"Iskreno izvinjenje zbog kašnjenja porudžbine {0} - {1}","Sorry your order {0} is running late! 🐌":"Žao nam je što vaša porudžbina {0} kasni! 🐌","Special discount code for your {0} purchase! ✨":"Poseban kôd za popust pri kupovini artikla {0}! ✨","Stocking {0} — happy to chat 🤝":"Želimo da uvrstimo {0} u ponudu — rado ćemo razgovarati 🤝","Store Name":"Naziv prodavnice","Subject Line":"Predmet","Subject: {0}\n\n{1}":"Predmet: {0}\n\n{1}","Support Email":"E-adresa podrške","Thank you for thinking of {0}":"Hvala vam što ste pomislili na {0}","Thank you for wanting to stock {0}":"Hvala vam što želite da uvrstite {0} u ponudu","the requested size":"tražena veličina","Tone:":"Ton:","Tracking info for your {0} order {1}! 📦":"Informacije o praćenju vaše porudžbine {0}, broj {1}! 📦","Tracking URL":"URL za praćenje","Update regarding your {0} order {1}":"Ažuriranje u vezi sa vašom porudžbinom {0}, broj {1}","Urgent: Direct resolution for your {0} order {1}":"Hitno: direktno rešenje za vašu porudžbinu {0}, broj {1}","Valued Customer":"Cenjeni kupac","VIP Account Status and Terms - {0}":"Status i uslovi VIP naloga - {0}","VIP Customer Thank You & Gift":"Zahvalnica i poklon za VIP kupca","VIP Status Confirmation - {0}":"Potvrda VIP statusa - {0}","We want to fix this for you directly - order {0}":"Želimo da ovo rešimo direktno za vas - porudžbina {0}","Where Is My Order? (WISMO)":"Gde je moja porudžbina? (WISMO)","Wholesale & B2B Inquiry":"Upit za veleprodaju i B2B saradnju","Wholesale & Retail opportunities with {0}":"Mogućnosti za veleprodaju i maloprodaju sa {0}","Wholesale Terms and Minimum Order Requirements - {0}":"Uslovi veleprodaje i minimalni zahtevi za porudžbinu - {0}","Wrong Size / Exchange Request":"Pogrešna veličina / zahtev za zamenu","your ordered item":"artikl koji ste naručili","Your saved items at {0}":"Vaše sačuvane stavke na {0}"}